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Privacy Policy
Last Updated: January 8, 2026

1. Introduction

Welcome to Unfaa Store ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website builder and e-commerce business solutions platform (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication information
  • Payment and billing information
  • Business information (store name, address, tax information)
  • Customer support communications

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Log files and analytics data

2.3 Customer Data

As a platform provider, we process data on behalf of our customers (merchants) who use our Service to operate their online stores. This includes customer information, order data, and transaction details collected by merchants through their stores.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our Service
  • To process transactions and manage your account
  • To send you service-related communications
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms
  • To analyze usage patterns and improve user experience
  • To send marketing communications (with your consent)

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share data with third-party service providers who assist in operating our Service (payment processors, hosting providers, analytics services)
  • Business Transfers: Information may be transferred in connection with mergers, acquisitions, or asset sales
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-Out: Unsubscribe from marketing communications
  • Cookie Preferences: Manage cookie settings through your browser

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, though this may affect Service functionality.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your data in accordance with our data retention policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Unfaa Store